Roanoke–Fort Worth and nearby DFW · By appointmentHome technology · Business IT · Automation
Services & pricing

Services & Pricing

Choose the lane that fits what you need: home tech help for computers, Wi-Fi, printers, and setup, or business IT and automation for workflows, systems, and practical internal tools.

Not sure which service fits? Text the issue and ZIP code, or use the intake form if you want to send more detail.

Home Tech Help and Business IT & Automation

Home Tech Help

For personal devices, home office setups, Wi-Fi, printers, slow computers, and PC Health Checks.

Business IT & Automation

For small business workflows, forms, internal tools, Microsoft 365 and Google Workspace administration, practical IT systems, and automation.

Not sure which service to pick?

Most people are not sure at first. That is normal.

Text your issue and ZIP code and EBTechHub will:

  • confirm the best starting service
  • tell you the starting price
  • recommend remote or onsite
  • explain if anything looks outside the base service

You will always know the scope before work begins.

Which service should I choose?

Home Tech Help

Home

Slow computer, acting weird, cleanup, or not sure what is wrong

PC Health Check & Fix Plan, remote starts at $99 / in-person starts at $165

Printer issue, login problem, onsite setup, or hands-on troubleshooting

Home Tech Visit, starts at $165

New laptop or desktop setup

White-Glove New Computer Setup, starts at $249

Dead zones, slow Wi-Fi, mesh/router problems

Whole-Home Wi-Fi Rescue, starts at $299

Gaming PC or upgrade planning

Build or Upgrade Consult, starts at $149+

Business IT & Automation

Business

Workflow, form, web app, automation, or small business process problem

Business Automation & Practical IT, $165/hr remote or scoped after review

Manual process that needs to be cleaned up or automated

Business Automation & Practical IT, scoped after a quick review

Small business computer/process/account review

Small Business Checkup, starts at $299

What each home service includes

Residential

PC Health Check & Fix Plan

Remote starts at $99
In-person starts at $165

Best for: Slow PCs, strange behavior, storage concerns, cleanup recommendations, update issues, and deciding whether repair, upgrade, or replacement makes sense.

Includes
  • Basic performance and startup review
  • Storage and cleanup review
  • Windows update and system health review
  • Basic drive health indicators
  • Security basics
  • Backup readiness review
  • Plain-English fix plan
  • Recommended next steps
Not included
  • Hardware or parts
  • Major data recovery
  • Advanced malware incident response
  • Multi-device business cleanup unless scoped separately
  • Guaranteed performance improvement
Remote or onsite

Remote is best for basic software, startup, storage, update, and general PC health review. In-person is better when hardware, printer, Wi-Fi, multiple devices, or physical inspection may be involved.

Residential

Home Tech Visit

Starts at $165

Best for: Printer issues, sign-in problems, onsite setup, device connections, and hands-on general troubleshooting.

Includes
  • Diagnosis and troubleshooting
  • Fixes during the session when possible
  • Testing before handoff
  • Plain-English follow-up summary
Not included
  • Hardware or parts
  • Major data recovery
  • Extended multi-device projects
  • Business-wide cleanup
Common add-ons

Extra devices, deeper cleanup, replacement hardware setup, or larger projects may be quoted separately.

Remote or onsite

Remote may work for software/account issues. Onsite is better for hardware, printer, Wi-Fi, or multi-device issues.

Residential

White-Glove New Computer Setup

Starts at $249

Best for: New laptops or desktops that need a clean setup and handoff.

Includes
  • Setup, updates, and drivers
  • One email account
  • One printer
  • Password manager and 2FA baseline
  • Backup baseline, file organization, and summary
Not included
  • Software costs or subscription fees
  • Complex business migration
  • Hardware purchases
Common add-ons
  • Data migration: $99-$299
  • SSD clone labor: $199
  • Cloud backup setup: $99-$199
Remote or onsite

Onsite is usually best for new computer handoff, printer setup, and local file/device work.

Wi-Fi

Whole-Home Wi-Fi Rescue

Starts at $299

Best for: Dead zones, slow speeds, unstable connections, mesh/router problems, and home office Wi-Fi issues.

Includes
  • Speed, stability, and dead-zone diagnosis
  • Router or mesh placement review
  • Secure configuration and firmware updates
  • Reconnect up to 12 devices
  • Before/after notes
Not included
  • New router or mesh hardware
  • Cabling materials
  • Attic or wall fishing
  • ISP repair work
Common add-ons
  • Extra devices: $5/device
  • Mesh node tuning: $75-$125/node
  • Switch/backhaul setup: $199-$449
Remote or onsite

Onsite is usually best because Wi-Fi depends on placement, signal, cabling, and device locations.

Custom PCs

Custom PC Build or Upgrade Consult

Starts at $149+

Best for: Gaming PC planning, upgrades, troubleshooting, parts guidance, and build scoping.

Includes
  • Goals and budget review
  • Parts guidance
  • Upgrade recommendation
  • Compatibility check
Not included
  • Parts
  • Full build labor unless quoted separately
  • Warranty handling for customer-purchased parts
Common add-ons

Build labor, testing, operating system setup, thermal tuning, and upgrade installation can be quoted separately.

Remote or onsite

Planning can often start remotely. Hardware work is usually onsite or drop-off by arrangement.

What each business service includes

Business

Business Automation & Practical IT

$165/hr remote
$195/hr onsite
Projects scoped after review

Best for: Small businesses that need help replacing manual work, cleaning up forms, administering Microsoft 365 or Google Workspace, building simple internal tools, improving workflows, or getting practical IT systems under control.

Includes
  • Workflow review and practical automation planning
  • Internal forms, lightweight web apps, and business tools
  • Microsoft 365 and Google Workspace administration, user support, permissions, migrations, password resets, and access issues
  • User, device, printer, Wi-Fi, and account support
  • Plain-English follow-up summary or project notes
Not included
  • Full MSP contract by default
  • Emergency 24/7 support
  • Major remediation without a scoped quote
  • Large custom software builds without a separate project scope
Common add-ons

Automation builds, web app projects, integrations, security hardening, and larger cleanup projects are scoped separately.

Remote or onsite

Remote works well for planning, automation, web app work, Microsoft 365, Google Workspace, and routine requests. Onsite is better for office equipment, printers, network gear, and multi-device work.

Business

Small Business Checkup

Starts at $299

Best for: Office PCs, shared workstations, backup/security basics, Microsoft 365 or Google Workspace concerns, and workflow or reliability concerns.

Includes
  • Basic business PC and account review
  • Microsoft 365 or Google Workspace cleanup recommendations
  • Backup and security basics review
  • Workflow or reliability concerns review
  • Plain-English priority list and next steps
Not included
  • Hardware or software costs
  • Major remediation without a scoped quote
  • Full managed IT contract by default
  • Guaranteed same-day emergency support
Remote or onsite

Remote works for account, process, Microsoft 365, and Google Workspace review. Onsite is better when multiple PCs, printers, network gear, or physical inspection may be involved.

Business

Workflow/Form/Web App Build

Scoped after review

Best for: Manual processes, internal forms, lightweight web apps, customer or staff intake, status tracking, and practical business tools.

Includes
  • Current-process review
  • Recommended workflow or tool approach
  • Scope, estimate, and implementation plan
  • Build, test, and handoff for approved projects
Not included
  • Large software platforms without separate scope
  • Third-party subscription costs
  • Enterprise system overhaul
Remote or onsite

Most planning and build work can happen remotely. Onsite work can be scoped when the workflow depends on local equipment or office setup.

What can change the final price?

Device and data scope

Number of devices, data transfer size, hardware condition, and whether the issue becomes a larger project can change the final price.

Onsite and network scope

Travel/onsite requirements, network complexity, parts, software, subscriptions, and cabling needs may affect price.

If the issue is bigger than expected

I’ll explain what changed, what options make sense, and whether the work should continue as a larger scoped project before moving forward.

Should this be remote or onsite?

Remote is usually best for

  • Account or email help
  • Software setup
  • Settings cleanup
  • Basic troubleshooting

Onsite is usually best for

  • Wi-Fi testing
  • Printer setup
  • Hardware setup
  • New computer handoff
  • Multiple devices or network equipment

Not sure which service fits?

Text the issue and ZIP code, or use the intake form if you want to send more detail. I’ll confirm the likely service, starting price, and whether remote or onsite makes sense before work begins.

Same-day options are available when the schedule allows.