FAQ
Questions before you book.
If you are unsure which service fits, text the issue and ZIP code. You do not need to diagnose it first.
How do I book service?
Text your issue, ZIP code, and preferred time. You will receive availability, the likely starting service, and the expected starting price. You can also use the intake page.
How much does service cost?
Home services start at $99 remote or $165 in person. Business IT starts at $165 per hour remotely or $195 per hour onsite. Automation, web apps, migrations, and larger projects are scoped after a review.
How fast can you come out?
Same-day options may be available in the Roanoke–Fort Worth area when the schedule allows. Texting is the fastest way to check availability.
What areas do you cover?
EBTechHub serves Roanoke, Fort Worth, Keller, Southlake, Trophy Club, Haslet, Alliance, and nearby DFW areas by appointment. Remote business and technology work may be available outside the local service area.
Is there a guarantee?
Covered completed work includes a 90-day workmanship warranty. Hardware, parts, third-party services, internet-provider issues, and unrelated new problems are outside that coverage.
Do you support both Microsoft 365 and Google Workspace?
Yes. EBTechHub provides administration for both platforms, including users, access, email, file storage, shared resources, permissions, security settings, troubleshooting, migrations, and cleanup.
How do payments work?
Starting price and scope are confirmed before the appointment or before additional work continues. Payment is handled after the agreed service is completed or at defined milestones for scoped projects.